Email attachments

Lee Taylor's Avatar

Lee Taylor

19 Apr, 2010 03:33 AM

Hi!

Our clients are sending us emails with attachments. The discussions get created, however we are unable to see any attachments. Thinking it could have been them leaving out the attachment, we tried it ourselves and still couldn't see the attachments.

I found https://help.tenderapp.com/discussions/suggestions/59-email-attachm... which seems to indicate that Tender supports attachments via email.

Any suggestions?

Thanks - Lee :)

  1. 1 Posted by towski on 19 Apr, 2010 02:44 PM

    towski's Avatar

    Hi Lee,

    Thanks for reporting this issue, we'll have a look to see what the problem might be. We changed our email processing recently and that might have something to do with it.

  2. 2 Posted by Adam on 20 Apr, 2010 02:01 AM

    Adam's Avatar

    All of our attachments are being dropped as well.

  3. 3 Posted by Will on 20 Apr, 2010 04:45 AM

    Will's Avatar

    We're still working to resolve the issue on our end.

  4. 4 Posted by towski on 04 May, 2010 05:15 PM

    towski's Avatar

    We switched this back to our old system for the time being. Thanks for the report.

  5. towski closed this discussion on 04 May, 2010 05:15 PM.

Discussions are closed to public comments.
If you need help with Tender please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac