Attaching Lighthouse tickets causes "We're sorry, but something went wrong" page

Scott Meehan's Avatar

Scott Meehan

11 Jan, 2013 07:35 PM

Hi Tender!

I'm not sure if this has been consistent over the past few days or so or if it worked again briefly, but we've been unable to attach Lighthouse tickets to any tender discussion for a couple of days or so. For a minute I thought it may have been because we just attached another lighthouse project to our tender forum, but I just removed it and the problem persists.

Thanks for looking into this!

Scott Meehan
Moneydance Support

  1. 1 Posted by Amanda on 11 Jan, 2013 07:52 PM

    Amanda's Avatar

    Scott,

    Can you try to trigger the error on your site and then let me know immediately? This will allow me to trace the error in our logs so that we can see exactly what is going on.

    Thanks!

  2. 2 Posted by Nicole on 11 Jan, 2013 08:35 PM

    Nicole's Avatar

    Scott -

    We just fixed an issue that was affecting attaching tickets. Can you reconnect your tracker to your Tender account and see if you're still having issues?

    Thanks,
    Nicole

  3. 3 Posted by Scott Meehan on 11 Jan, 2013 11:27 PM

    Scott Meehan's Avatar

    It works again! Thanks Amanda and Nicole!

    Scott Meehan
    Moneydance Support

  4. Julien closed this discussion on 12 Jan, 2013 12:46 AM.

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