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Lighthouse Ticket Status in Tender

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Marc Debiak

21 Jan, 2013 08:22 PM

Hello,

I'm evaluating Tender and Lighthouse as a helpdesk/ticket system for my company.

I added a Lighthouse ticket to a Tender discussion, but after the ticket status was changed from "Open" to "Closed" in Lighthouse, it still displayed as "Open" in tender. This could get confusing.

Is there a fix?

1. 1 Posted by Julien on 21 Jan, 2013 09:30 PM

   

   Hi Marc,

   This should work. Can you link me to the discussion and ticket?

   Thanks.

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2. Support Staff 2 Posted by brandi on 24 Jan, 2013 09:46 PM

   

   Hi Marc,

   Just following up to see if you are able to link to the discussion and the ticket that is giving you issue.

   Best,
   Brandi

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3. 3 Posted by Deermitiofigo on 25 Jan, 2013 12:57 PM

   

   http://www.doudounemonclerparchesparis.com/モンクレールレディースコート-セール-1.html - ブランソン モンクレール

   http://www.guccisellbagjp.com/グッチ-小物-sale-3.html - グッチ サンダル

   http://www.hermessayihujp.com/エルメス-財布-sale-8.html - エルメスグループ

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4. 4 Posted by Julien on 29 Jan, 2013 06:55 PM

   

   Hi Marc,

   Just checking up on this to see if you still needed help with this.

   Thanks!

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5. 5 Posted by Marc Debiak on 29 Jan, 2013 09:27 PM

   

   All set! Thanks!

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6. Julien closed this discussion on 29 Jan, 2013 09:30 PM.