Reply-to Email Address is Secret Tender Address Instead of Custom From

jbritten's Avatar

jbritten

13 Jan, 2009 08:44 PM

Love the new custom e-mail from name/address feature!

However, the outgoing email from Tender incorrectly has the Reply-to field in the email header set to the secret/unique tender email address instead of the custom from address.

  1. 1 Posted by rick on 13 Jan, 2009 10:08 PM

    rick's Avatar

    That's so replies get linked to the original discussion. I'm trying to come up with a way to use a standard reply address and embed the tender discussion ID discreetly. Ideally it'd go in the footer somewhere, but that part is stripped out by our email processor so that replies only have the actual body of the message.

    Edit: I'm also considering using a custom x-tender-id mail header too. That sounds easiest, but I want to do some testing to ensure that it doesn't get stripped out of messages while being forwarded and passed around.

    Edit: Aaaand I just got advised against the custom header. I can surely send emails with the header, but your email client won't add it to the response.

  2. 2 Posted by jbritten on 13 Jan, 2009 11:29 PM

    jbritten's Avatar

    How about using the "In-Reply-To" header field. This contains the "Message-Id" of the email being replied to and can, therefore, be used for threading.

  3. 3 Posted by rick on 14 Jan, 2009 09:12 AM

    rick's Avatar

    Yea I looked at that too. This is on the table, but we have some more crucial features in the pipeline too.

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