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spammers

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David

14 Feb, 2013 06:36 AM

During the past week I've been getting lots of spam in thread comments, it's quite annoying to myself and customers :(

1. 1 Posted by Julien on 14 Feb, 2013 06:45 AM

   

   Hi David,

   One option you can enable to prevent spam on existing discussions is "support only" (see screenshot). It only allows comments from people already participating in the discussion, so usually the author and staff. This makes it easy to keep conversations public while avoiding spam, though it limits input from other users.

   You can also switch your captcha from "brain busters" to recaptcha, which should help a lot as well.

   You'll find all those settings here:
   http://scrumninja.tenderapp.com/settings

   Let me know how that goes.

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2. 2 Posted by David on 14 Feb, 2013 06:54 AM

   

   thanks, I changed to recaptcha. I don't see a screenshot regarding enambling "support only" ?

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3. 3 Posted by Julien on 14 Feb, 2013 06:57 AM

   

   Ah sorry. Forgot it. The setting is at the bottom of the setting page.

   • Screen_Shot_2013-02-13_at_10.42.00_PM.png 36.7 KB
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4. brandi closed this discussion on 16 Feb, 2013 12:28 AM.