tag:help.tenderapp.com,2008-11-12:/discussions/problems/211-public-discussions-spam-breeding-groundTender: Discussion 2011-04-07T06:08:05Ztag:help.tenderapp.com,2008-11-12:Comment/340512009-01-14T17:20:59Z2009-06-20T20:16:31ZPublic discussions - spam breeding ground?<div><p>Hi guys!</p>
<p>Been testing out Tender this morning, loving it so far!</p>
<p>Question regarding the whole public discussion mechanism:</p>
<p>It doesn't look like there are any options for this. My concerns
are twofold:</p>
<ul>
<li>
<p>What prevents a spambot from totally abusing this? I was able
to, "as a customer," make a new public discussion and have it
immediately show up publicly.</p>
</li>
<li>
<p>Will there be any way to turn public discussions off entirely?
It may be a feature that we end up not making use of.</p>
</li>
</ul>
<p>And a third unrelated question:</p>
<ul>
<li>We offer more than one product. Our current support system is
set up to to ask the customer what product they're filing a support
request for. Are there any plans to provide a system that supports
more than one product (which we've titled "Freeverse" during
setup)?</li>
</ul>
<p>Thanks very much!</p></div>Justin D'Onofriotag:help.tenderapp.com,2008-11-12:Comment/340512009-01-14T18:43:10Z2009-06-20T20:16:35ZPublic discussions - spam breeding ground?<div><ul>
<li>
<p>We run user submissions by a number of different spam-checking
procedures. So far, about 1% make it through.</p>
</li>
<li>
<p>You can modify your categories so that they're "private", which
means no public items.</p>
</li>
<li>
<p>You can set up your own categories, which may be named after
products, or anything you like (you're not limited to "problems",
"questions" etc).</p>
</li>
</ul></div>Courtenaytag:help.tenderapp.com,2008-11-12:Comment/340512009-01-14T18:53:07Z2009-06-20T20:16:36ZPublic discussions - spam breeding ground?<div><p>Ah, brilliant! Thank you Courtenay! =)</p></div>Justin D'Onofriotag:help.tenderapp.com,2008-11-12:Comment/340512009-01-14T19:10:14Z2009-06-20T20:16:37ZPublic discussions - spam breeding ground?<div><p>If you feel like coding some ruby, one of our spam-checking
libraries is open source and hosted <a href=
"http://github.com/courtenay/splam/tree/master">here at
github</a></p>
<p>;)</p></div>Courtenay