Emails

barrie's Avatar

barrie

22 Sep, 2010 03:40 PM

Any queue issues for emails atm?

Emails sent an hour ago are still not in tickets.....

  1. 1 Posted by Strutton on 22 Sep, 2010 04:42 PM

    Strutton's Avatar

    Same for us...

  2. 2 Posted by Will on 22 Sep, 2010 06:24 PM

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    We're seeing delays in email processing and are working to get things back up to speed as quickly as possible.

  3. 3 Posted by Will on 22 Sep, 2010 11:58 PM

    Will's Avatar

    Hey Barrie. Email processing was severely delayed most of the day (up to 3 hours). The problem is that email delivery to our mail server is running slow. We've got the queue down a great deal now, so processing is down to about 30 minutes.

    I'll update you further once everything is back to normal.

  4. 4 Posted by Will on 23 Sep, 2010 02:21 AM

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    Email is now processing on time again! Sorry about the delays. Please let us know if you have any further questions.

  5. Will closed this discussion on 23 Sep, 2010 02:21 AM.

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