"Updated by system" should auto-acknowledge
When triaging reports I often assign them to LH tickets (of course, that's the whole point of tender isn't it?). But those ticket still show up in my pending lists after the system does it's thing. I've taken care of the ticket, it shouldn't show up in the list unless a user comments on it.
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Support Staff 1 Posted by Courtenay on 27 Jan, 2009 03:54 AM
Good point.
2 Posted by System on 27 Jan, 2009 05:54 PM
A Lighthouse ticket was created for this discussion
Julien closed this discussion on 29 May, 2012 09:16 PM.