unlisted help documents

meghan's Avatar

meghan

17 Apr, 2013 11:14 AM

Is it possible to have unlisted KB documents - meaning that the category doesn't appear on the overall KB page (http://support.groupspaces.com/kb) but we can still send someone a direct link to them?

  1. 1 Posted by Nicole on 17 Apr, 2013 03:39 PM

    Nicole's Avatar

    Meghan -

    This behavior is possible for discussion categories, but not KB. You could use Beta/Important flags to hide the sections, however you'd need to add the Beta/Important flag to any user you wanted to have access so not sure if that works for your purposes.

    Let us know if you have any other questions.

    Thanks,
    Nicole

  2. Nicole closed this discussion on 17 Apr, 2013 03:39 PM.

  3. Meghan Grosso re-opened this discussion on 17 Apr, 2013 04:03 PM

  4. 2 Posted by Meghan Grosso on 17 Apr, 2013 04:03 PM

    Meghan Grosso's Avatar

    No, not really. I want to be able to link anyone over to that page if and
    when necessary, without requiring a login.

  5. 3 Posted by Nicole on 18 Apr, 2013 02:29 PM

    Nicole's Avatar

    Meghan -

    Can you share the use case for why the KB section would need to be hidden when you want the content publicly shareable?

    Thanks,
    Nicole

  6. Support Staff 4 Posted by brandi on 23 Apr, 2013 12:05 AM

    brandi's Avatar

    Hi Meghan,

    Just following up to see if we could be of further assistance.

    Thanks,
    Brandi

  7. brandi closed this discussion on 23 Apr, 2013 12:05 AM.

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