Delay in emails
Hi,
We see a delay at times between the email system and tender updating my email.
An employee sent a response via email to a customer today
I responded to the customer again an hour later because the email
thread didn't appear to update
Is this an email batching issue and/or a browser caching issue? While it doesn't happen frequently, it might be annoying to a customer:-)
Many thanks, in advance.
Regards,
Damon
CloudFlare
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1 Posted by Will on 30 Mar, 2011 05:16 AM
We didn't have any delays in sending or receiving today. We had a few short downtime burst on the server, cause have been caused by that. Hard to say exactly though.
2 Posted by damon on 30 Mar, 2011 05:47 AM
Yeah, the internet is a little bit of a complex place:)
3 Posted by Will on 30 Mar, 2011 08:02 AM
Indeed it can be! Aside from that, I was monitoring the server most of the day and I didn't catch any mail delays. If you see it happen again, sling the title of the email over our way and we'll take a look.
Amanda closed this discussion on 01 Apr, 2011 06:17 PM.