inline comments not showing up in email or online
This discussion is public.
I received a response from a user and he mentions that he's
going to reply inline, but I don't see his comments in the
email.
Then I go to the thread on our Tender site and it doesn't appear
either:
http://help.djangozoom.com/help/discussions/questions/37-re-importe...
It's not until I click on the "original" email link that I can
see his comments:
http://help.djangozoom.com/help/discussions/questions/37-re-importe...
Is there some way to have his comments appear, or are they
stripped out unless he adds his reply about the line that says:
"// Add your reply above here"
I find it very troublesome that there doesn't seem to be a good way to respond inline to an email without copy/pasting the text from below the "add your reply above here" into the part of the body that is above the "add your reply above here" line. Is there a better way?
thanks,
Nate
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1
Amanda
on 26 Apr, 2011 06:30 PM
Nate,
Yes, it looks like it is an issue with the user not replying above the line. As a workaround you can copy and paste "// Add your reply above here" below the original text. The system needs that line though to know which parts of the conversation are new and need to funnel into Tender.
Amanda closed this discussion on 29 Apr, 2011 07:21 PM.