Logo-1

inline comments not showing up in email or online

This discussion is public.

nate's Avatar

nate

26 Apr, 2011 12:42 AM

I received a response from a user and he mentions that he's going to reply inline, but I don't see his comments in the email.
Then I go to the thread on our Tender site and it doesn't appear either:
http://help.djangozoom.com/help/discussions/questions/37-re-importe...

It's not until I click on the "original" email link that I can see his comments:
http://help.djangozoom.com/help/discussions/questions/37-re-importe...

Is there some way to have his comments appear, or are they stripped out unless he adds his reply about the line that says:
"// Add your reply above here"

I find it very troublesome that there doesn't seem to be a good way to respond inline to an email without copy/pasting the text from below the "add your reply above here" into the part of the body that is above the "add your reply above here" line. Is there a better way?

thanks,
Nate

  1. 1 Amanda's Avatar Amanda on 26 Apr, 2011 06:30 PM

    Nate,

    Yes, it looks like it is an issue with the user not replying above the line. As a workaround you can copy and paste "// Add your reply above here" below the original text. The system needs that line though to know which parts of the conversation are new and need to funnel into Tender.

  2. Amanda closed this discussion on 29 Apr, 2011 07:21 PM.

Discussions are closed to public comments.
If you need help with Tender please start a new discussion.