Billing

Lee Taylor's Avatar

Lee Taylor

20 Jul, 2011 12:13 AM

Hey guys,

I logged into our Tender this morning to be greeted with a message saying 'This site has a payment due. Please fix →'.

We have a card on file and the plans screen says 'Billing: On July 21, 2011 we will bill $69 to your Master ending in 7955. Change card?', and the receipts screen is empty. We have been on Tender for a while now and there should be a heap of receipts in there.

I am reluctant to add another card into it incase I start getting charged again. Also it seems it has reverted us to the base plan and we have lost all the layout/style customisations we made :(

  1. 1 Posted by Lee Taylor on 20 Jul, 2011 12:18 AM

    Lee Taylor's Avatar

    Interesting.. our custom layout and styles just came back, though the billing messages are still appearing.

  2. 2 Posted by Amanda on 20 Jul, 2011 04:39 PM

    Amanda's Avatar

    Lee,

    This is for iproperty? I don't see a billing message displaying. Everything looks correct. Can you confirm?

  3. Amanda closed this discussion on 22 Jul, 2011 08:12 PM.

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