Searching odd behavior

bkayser's Avatar

bkayser

20 Aug, 2011 06:43 PM

I was trying to find our KB article on alerting and I searched the KB for alert, alerts, alerting and got no results.

By scanning the index, I found the article I wanted, which had a keyword of "alert" on it.

https://newrelic.tenderapp.com/help/kb/features/alerting-in-new-relic

When I went back and did a search again on "alert" I got many results.

Why didn't any results show up the first time? It seems like a bug.

  1. Support Staff 1 Posted by Courtenay on 20 Aug, 2011 08:04 PM

    Courtenay's Avatar

    We had just reprovisioned our search server and it hadn't come back up
    properly - took much longer to reindex than expected. Sorry about that
    -- should all be fine now.

  2. 2 Posted by bkayser on 20 Aug, 2011 08:11 PM

    bkayser's Avatar

    Thanks!

  3. bkayser closed this discussion on 20 Aug, 2011 08:11 PM.

  4. Courtenay re-opened this discussion on 20 Aug, 2011 08:18 PM

  5. Support Staff 3 Posted by Courtenay on 20 Aug, 2011 08:18 PM

    Courtenay's Avatar

    On Sat, Aug 20, 2011 at 10:04 PM, Courtenay Gasking <[email blocked]> wrote:
    > We had just reprovisioned our search server and it hadn't come back up
    > properly - took much longer to reindex than expected. Sorry about that
    > -- should all be fine now.
    >
    > On Sat, Aug 20, 2011 at 8:42 PM, bkayser
    > <[email blocked]>
    > wrote:
    >>

  6. Amanda closed this discussion on 25 Aug, 2011 09:27 PM.

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