Tender seems to be emailing the wrong user for a ticket?
http://support.vataware.com/help/discussions/questions/25-registration
I replied to this discussion (using the web interface, not email) from a user named Chris, then received a note from a completely different user named Dimitri saying "Sorry, you must have replied to the wrong email, I didn't have a registration question."
It seems Tender sent Dimitri an update on this ticket... but Dimitri is not a watcher on this ticket.
Concerning; obviously, if Tender is mixing up who opened what ticket, we have a problem on our hands...
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1 Posted by Hobson on 28 Aug, 2011 01:19 AM
Hi,
Dimitri has chosen to be notified of all discussions in every category, in his notification settings.
http://support.vataware.com/help/users/1206389/edit
Hope this helps,
-hobson
Hobson closed this discussion on 28 Aug, 2011 01:19 AM.