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Google Analytics Referrer reports not working

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Ruth Sigler

29 Sep, 2011 06:12 PM

I've used Google Analytics for several years, and depend on it for advertising decisions. All of a sudden yesterday I was unable to set the dates for anything other than day, week, month or year. I prefer to look at the last six months, because that's the high season for our B&B business, but I could work with the last year. But then I could only only view the top ten referrers. I clicked 25 rows to view, and got "Error on Page".. I clicked the forward arrow and got "error on page". I tried setting the rows for 25, and then e-mailing the report, and it only showed the top ten. I posted a question in the Forum, but haven't gotten an answer. Can you help? I've had Windows 7 since November of 2010, and have used GA frequently. We just switched from Comcast to Verizon, but that shouldn't matter. I use IE 8.0.7601.17514.

1. 1 Posted by Amanda on 29 Sep, 2011 06:21 PM

   

   Hey Ruth,

   This is the customer service error for Tender app. Is that who you intended to contact?

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2. 2 Posted by Ruth Sigler on 29 Sep, 2011 07:07 PM

   

   I was Googling for some help with my Google problems (ironic), and found some questions about Google Analytics on your site. Wasn't sure quite who you were. If I'm way off base, please accept my apologies. Would you have any advice about how to solve my problems, other than the Google Analytics forum, which doesn't seem to be responding?

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3. 3 Posted by Tim on 29 Sep, 2011 07:39 PM

   

   Hi Ruth,

   Even when we have problems with anything Google we go to their support page (we don't really have any Google insiders we can pester). You can click this link to see their GA support: http://www.google.com/intl/en/analytics/support.html

   I'll be closing this discussion now.

   Thanks!
   Tim

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4. Tim closed this discussion on 29 Sep, 2011 07:39 PM.

5. Seagull Inn re-opened this discussion on 01 Oct, 2011 12:06 PM

6. 4 Posted by Seagull Inn on 01 Oct, 2011 12:06 PM

   

   Thanks so much, Tim - sorry I bothered you guys!

   Ruth & Skip Sigler
   The Seagull Inn B&B
   106 Harbor Ave.
   Marblehead, MA 01945
   781-631-1893
   [email blocked]
   www.seagullinn.com

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7. Nicole closed this discussion on 03 Oct, 2011 03:23 PM.