Forwarded emails are not being turned into discussions
I've forwarded a couple emails multiple times now and they still aren't showing up in my pending discussions. I assume this is related to the very disruptive down time today.
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1 Posted by Nicole on 04 Oct, 2011 04:38 PM
Eric -
Likely, one of our cloud servers was having issues and took down the rest of the app. Everything should be up and running now, but let us know if you don't see the forwarded emails now.
Thanks,
Nicole
Nicole closed this discussion on 04 Oct, 2011 04:38 PM.
Eric Jones re-opened this discussion on 04 Oct, 2011 06:08 PM
2 Posted by Eric Jones on 04 Oct, 2011 06:08 PM
Now, my discussions won't delete. I forwarded the emails a couple times and so now I have a bunch of extra discussions in my queue, but they won't move to the trash. I've tried multiple times over the past hour and they still aren't moving.
Eric Jones
3 Posted by Nicole on 04 Oct, 2011 06:14 PM
Eric -
Our jobs server is a little backed up from the downtime this morning. If you still see the extra discussions in your queue by end of day let us know, but our servers are working through all the back issues now.
Thanks,
Nicole
Amanda closed this discussion on 06 Oct, 2011 09:08 PM.