Discussion Filters and API
Hi I just recently completed a small plugin for our site that allows users to submit feedback that goes directly to our tender account. (revolutionprep.tenderapp.com). It is using the api to submit these discussions and the user is selecting which category to place the discussion into. I have set up filters for each category to auto direct these discussions into queues. It doesn't seem as though the filter is firing though. What have I setup incorrectly?
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Support Staff 1 Posted by Courtenay on 06 Oct, 2011 06:33 PM
Hey Kris,
I don't see any discussions in your Tender - can you send one in and
we can confirm that it isn't working?
2 Posted by Kris Fox on 06 Oct, 2011 08:46 PM
Hi Courteney,
Apparently the filtering is not as quick as I expected. It is working but
it happens after you can see the discussion is available within the
system.
We can consider this closed I think.
--Kris
Support Staff 3 Posted by Courtenay on 06 Oct, 2011 08:49 PM
OK.. shouldn't normally take more than a minute or two to run those.