Tender is extremely slow

Scott Miller's Avatar

Scott Miller

03 Nov, 2011 09:29 PM

I have noticed some serious service issues recently, and even right now I can barely access our site. There are multiple time outs (I assume) and pages that never load. Yesterday emails were taking hours or more to process. Are you aware of this and working on it?

  1. Support Staff 1 Posted by Courtenay on 03 Nov, 2011 09:44 PM

    Courtenay's Avatar

    Yes, I have a new Redis cluster (32 virtual instances, increased from
    just 1!) coming online. I'm madly crunching all the existing data to
    get it online ASAP. Should take a few more hours or be done later
    tonight.

  2. 2 Posted by Scott Miller on 03 Nov, 2011 09:48 PM

    Scott Miller's Avatar

    Sweet!

  3. Support Staff 3 Posted by Courtenay on 03 Nov, 2011 10:09 PM

    Courtenay's Avatar

    It's badass, and is increasing our hosting costs by about 20%. But
    it'll mean we can move way more stuff into Redis, which will mean much
    much faster and live updates for everything.

  4. Amanda closed this discussion on 07 Nov, 2011 07:45 PM.

  5. Scott Miller re-opened this discussion on 09 Nov, 2011 11:37 PM

  6. 4 Posted by Scott Miller on 09 Nov, 2011 11:37 PM

    Scott Miller's Avatar

    Its bitch'n fast now :)

  7. Nicole closed this discussion on 10 Nov, 2011 05:47 AM.

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