Home → Problems →

clicking on "support request" logs me out of Tender

• Edit

duvemyster

06 May, 2009 05:42 PM

Is anyone else also running into this?

1. 1 Posted by Will on 06 May, 2009 06:35 PM

   

   Where exactly are you clicking this? URL?

   • Edit

2. 2 Posted by duvemyster on 06 May, 2009 07:15 PM

   
   1. Log into Beanstalkapp
   2. Click on Help, leading to http://help.beanstalkapp.com/ showing "Logged in as ___ from Beanstalk"
   3. Click on Support Request, at which time status changes to "Not logged in"

   (Browser in use at the time: Firefox 3.0.1 on Linux)

   • Edit

3. 3 Posted by rick on 10 May, 2009 10:14 PM

   

   This is an issue with the link they provided. You're logged into help.beanstalkapp.com, but not beanstalk.tenderapp.com in their link. Thanks for the question, I'm going to let one of the Beanstalk folks know about this.

   • Edit

4. 4 Posted by rick on 10 May, 2009 10:17 PM

   

   By the way, while you're on help.beanstalkapp.com (directly from the Beanstalk app), you can just use the 'start a discussion' link to contact the Beanstalk team while still logged in.

   • Edit