OS X 10.5.6 firefox 3.0.9 cannot post

bhspencer's Avatar

bhspencer

13 May, 2009 06:43 PM

I have a user who is having problems posting to our support forum with the OS X 10.5.6 firefox 3.0.9.

Here is a copy of their message

" have tried 5 or 6 times to post a query/suggestion in the new public discussions forums via the web. I even created an account to post the suggestion. However, even though the suggestion appears to be accepted, it never appears on the suggestions page.

I am using Firefox 3.0.9 running under Mac OS 10.5.6. I have cookies for moneydance.com and help.infinitekind.com always accepted. I believe I even tried Safari to post the message, but it still did not show.

Is there something wrong on my end?"

Please advise.

Many thanks

Ben Spencer (Moneydance.com support)

  1. 1 Posted by Will on 13 May, 2009 07:51 PM

    Will's Avatar

    Hey Ben. We're currently investigating the issue. At the moment I don't know of any browser issues that would be causing anything on the users end though.

    Have you checked the spam or trash bin for their discussion?

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