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Problem formatting knowledge base sections

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nate

15 May, 2009 04:33 PM

I am having a weird spacing issue with the knowledge base spacing. You can look at an example here: http://support.customerhub.net/faqs

If you look at the FAQ section it's spacing is way below the section above it.

Any suggestions?

1. 1 Posted by System on 15 May, 2009 09:39 PM

   

   A Lighthouse ticket was created for this discussion

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2. 2 Posted by Will on 15 May, 2009 10:45 PM

   

   Sorry about the issue. We've filed a ticket and we'll have the dev team take a look as soon as possible.

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3. 3 Posted by nate on 22 May, 2009 04:48 PM

   

   Just to update the situation. I tried removing the section called "Best Practices" that was giving the issue. It won't remove, but I deleted the articles out of it. That seemed to fix the problem. However, I now can't remove the section called Best Practices. It seems that was the section that was giving the issues for some reason.

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4. 4 Posted by Kyle Neath (Git... on 18 Jun, 2009 08:17 PM

   

   Hey Nathan,

   Sorry it took so long to get back to you, but I'm circling around on this issue. It looks like you've been able to delete "Best Practices" since you last posted - are you still having any issues with regards to this?

   Let me know and I can take a look, I haven't seen any more of the CSS issues you described in the first post, but it's possible there was something that happened with your combination of content that triggered a display issue.

   Thanks again,

   Kyle

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5. Kyle Neath (GitHub Staff) closed this discussion on 18 Jun, 2009 08:17 PM.

6. nate re-opened this discussion on 18 Jun, 2009 08:34 PM

7. 5 Posted by nate on 18 Jun, 2009 08:34 PM

   

   Hi Kyle,

   Yeah the display issues aren't a problem anymore. We just deleted that section and it fixed it. Not sure what it was. Thanks for the update.

   Nate

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8. Nicole closed this discussion on 18 May, 2010 05:15 PM.