Still getting lots of SPAM
Hi,
I noticed the resolved discussion in regards to the SPAM issue, but we are still receiving lots of SPAM. We are now receiving complaints from our users about the SPAM.
Thanks,
Mary
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1 Posted by Amanda on 02 Apr, 2012 08:58 PM
Mary,
Can you provide some examples of spam emails that are making it through to your inbox? I realize you may have deleted them already, but if you can refrain from this so we can examine a few examples to try to locate the problem.
2 Posted by Mary on 03 Apr, 2012 05:32 PM
Hi Amanda,
I've attached 5 of the spam emails we've been receiving that before would of been filtered out. We actually decided to enable CAPTCHA after this scenario which has immensely helped with the SPAM. I wanted to send the examples in case it will help other accounts who don't have CAPTCHA enabled and may be experiencing the same issue we were. Though you can consider this resolved for our account since the CAPTCHA has taken care of it for us :)
Thanks again,
Mary
3 Posted by Amanda on 03 Apr, 2012 06:15 PM
Mary,
Thank you for the information. We are constantly trying to update our spam filters so we appreciate having good info to help us investigate. Let us know if you still have any problems with the CAPTCHA.
Amanda closed this discussion on 05 Apr, 2012 06:46 PM.