tag:help.tenderapp.com,2008-11-12:/discussions/problems/65705-response-emails-ending-up-in-customers-promotions-tab-or-filtered-as-automatedTender: Discussion 2015-02-10T18:58:01Ztag:help.tenderapp.com,2008-11-12:Comment/331003272014-05-23T16:06:57Z2014-05-23T16:06:57ZGmail 'Promotions' tab<div><p>Hey James,</p>
<p>Let me play with it a bit to see what we can do.</p></div>Julientag:help.tenderapp.com,2008-11-12:Comment/331003272014-05-23T16:17:26Z2014-05-23T16:17:26ZGmail 'Promotions' tab<div><p>Great, thanks for looking into it.</p>
<p>James</p>
<p>(typed with my thumbs - sorry for any mistakes)</p></div>James Allentag:help.tenderapp.com,2008-11-12:Comment/331003272015-02-08T16:26:35Z2015-02-08T16:26:35ZGmail 'Promotions' tab<div><p>Hi Julien/Tender Team,</p>
<p>Did you ever get anywhere with this? I feel like a fair number
of our<br>
customers are missing our return emails, although it's hard to put
a figure<br>
on. Do you have any experience/thoughts about this?</p>
<p>Regards,<br>
James</p></div>James Allentag:help.tenderapp.com,2008-11-12:Comment/331003272015-02-08T17:57:02Z2015-02-08T17:57:02ZGmail 'Promotions' tab<div><p>You might try to change some of the wording in the email
template itself. Sometimes it triggers on things like "unsubscribe"
links and it's not always self-consistent. Unfortunately this is a
problem for any helpdesk. We did recently switch away from our
previous mail host (who sends billions of emails) to our own
servers to try and combat the issue but the gmail heuristics are
pretty complex.</p></div>Courtenay