HTML code is not visible
Hello,
I can't see online a HTML code submitted in a ticket however by email I can see it.
You may check http://support.failsafepayments.com/discussions/technical-support/5...
Alexander
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1 Posted by Amanda on 19 Apr, 2012 05:44 PM
Alexander,
Try enclosing your code with @@@ to have it display as a code block:
2 Posted by Alexander on 19 Apr, 2012 06:01 PM
It doesnt work if my customer sent a code by email. He doesnt know that @@@ must be used
3 Posted by Amanda on 19 Apr, 2012 08:33 PM
Alexander,
You make a good point, but as it stands now Tender doesn't support html. I'd recommend clicking the "original" button at the top of the discussion to see if the code is viewable there.
Unfortunately the best answer I can give you otherwise is to teach your users to submit code surrounded by the @@@ (as Tender uses markdown to format messages). You raise a good point though, especially for clients who use Tender primarily via email. We may need to try coming up with a better solution for this situation.
Amanda closed this discussion on 23 Apr, 2012 08:02 PM.