"Processing asset"delays for a few hours
Hi there,
We've noticed delays with processing attachments in emails today up to three hours. A few example discussions are listed below:
3.5 hours:
http://help.flavors.me/discussions/questions/11234-re-problems-with...
1.5 hours:
http://help.goodsie.com/discussions/problems/4955-facebook-like-box...
Thanks,
Katie
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1 Posted by Mike Tselikman on Jun 13, 2012 @ 05:07 PM
We're seeing the same thing here.
I'm assuming while the search indexer is fixed, the re-index and processing servers are backlogged and it'll take several hours to clear for everybody? Not really a good thing since we're known for trying to respond within 30 minutes to an hour and to make customers wait longer hurts us.
2 Posted by Katie Allen on Jun 13, 2012 @ 06:37 PM
Hi,
All of our attachments are processing now. Thank you!
Katie Allen closed this discussion on Jun 13, 2012 @ 06:38 PM.