CNAME and SSL

craig.hockenberry's Avatar

craig.hockenberry

02 Feb, 2016 12:31 AM

We are currently using a CNAME to redirect to Tender.

$ host support.mysite.com
support.mysite.com is an alias for tenderapp.com.
tenderapp.com has address 192.228.96.20

This doesn't work over SSL if the customer enters:

https://support.mysite.com

Is there a way to configure this?

  1. Support Staff 1 Posted by Courtenay on 02 Feb, 2016 12:36 AM

    Courtenay's Avatar

    Generally to get SSL on your own domain, you'd run a proxy/reverse proxy (say, haproxy or just nginx) that hosts your SSL certificate and proxies through to the tenderapp domain.

  2. 2 Posted by craig.hockenber... on 02 Feb, 2016 12:37 AM

    craig.hockenberry's Avatar

    How do I set something like that up?

  3. Support Staff 3 Posted by Courtenay on 02 Feb, 2016 12:43 AM

    Courtenay's Avatar

    First, you need to purchase a SSL certificate for the support.yourapp.com. We use namecheap for ours, but it's like registering a domain in that there are a ton of options.

    If you're already running a website, you'd add the cert to whatever setup is already there, then configure the proxy (pretty much requires a sysadmin)

    Alternatively, if that is all just gibberish to you, or you don't have that sort of time/skills/employees, purchase the SSL certificate and send the files they give you, to us, and we can set it up on our end (we haven't done this before but may as well start now).

  4. brandi closed this discussion on 16 Feb, 2016 11:21 PM.

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