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Issue with connectivity from Infusionsoft Customer Hub in Chrome

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Melanie Heywood

11 Oct, 2016 09:07 PM

Hi, until yesterday we could connect over from Customer Hub to the Tender app and be logged in fine. Now it's not logging in automatically and won't let us log in manually to the Tender App. It works in Firefox but not Chrome. Any ideas? No errors, just keeps showing logged out when we click over to Tender, even though logged into Customer Hub.

Thanks!

1. Support Staff 1 Posted by brandi on 11 Oct, 2016 11:09 PM

   

   Hi Melanie,

   We are aware of this issue and working on it. Thanks for your patience.

   Best,
   Brandi

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2. 2 Posted by Melanie Heywood on 12 Oct, 2016 03:34 PM

   

   Ok thank you very much!

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3. Support Staff 3 Posted by Courtenay on 12 Oct, 2016 08:32 PM

   

   Please confirm if this is still broken, as we fixed a few issues related to login.

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4. 4 Posted by Melanie Heywood on 12 Oct, 2016 08:57 PM

   

   Yes, it's still not working on Chrome. Just on Firefox. Thank you!

   Best regards,

   *Melanie Heywood*
   Chief Technology Officer
   855.528.8243 Ext 737
   www.EnterprisesLLC.com <http://www.enterprisesllc.com/>

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5. brandi closed this discussion on 13 Oct, 2016 09:13 PM.

6. Melanie Heywood re-opened this discussion on 14 Oct, 2016 01:25 PM

7. 5 Posted by Melanie Heywood on 14 Oct, 2016 01:25 PM

   

   Thank you it looks like it's working again now!

   Melanie

   Best regards,

   *Melanie Heywood*
   Chief Technology Officer
   855.528.8243 Ext 737
   www.EnterprisesLLC.com <http://www.enterprisesllc.com/>

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8. Support Staff 6 Posted by brandi on 14 Oct, 2016 05:40 PM

   

   Great!!

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9. brandi closed this discussion on 14 Oct, 2016 05:40 PM.