tag:help.tenderapp.com,2008-11-12:/discussions/problems/87238-why-cant-i-download-attachmentsTender: Discussion 2019-03-08T21:07:38Ztag:help.tenderapp.com,2008-11-12:Comment/462034862018-10-16T19:01:42Z2018-10-16T19:01:42ZWhy can't I download attachments?<div><p>Hello, just checking in to see if someone could get back to me on this?</p>
<p>Cheers,<br>
Heather</p></div>Heather McCarthytag:help.tenderapp.com,2008-11-12:Comment/462034862018-10-23T19:18:22Z2018-10-23T19:18:22ZWhy can't I download attachments?<div><p>Hello again, checking back nearly 20 days later and still have not received any response to this. Myself and a few other support staff are still unable to download most attachments. Some, such as the LogTenCoreDataStore.sql files download fine, as long as they are zipped. Others, such as .xls or .pdf files automatically log me out and never download. This is becoming quite frustrating.</p>
<p>Thanks,<br>
Heather</p></div>Heather McCarthytag:help.tenderapp.com,2008-11-12:Comment/462034862018-10-24T22:54:29Z2018-10-24T22:54:29ZWhy can't I download attachments?<div><p>Hi Heather, apologies for not replying. Can you point me at a place where this is happening? There seem to be two ways attachments are on your site, one via your own tool and one hosted with us but I need to know which ones are failing for you.</p></div>Courtenaytag:help.tenderapp.com,2008-11-12:Comment/462034862018-10-26T17:28:15Z2018-10-26T17:28:15ZWhy can't I download attachments?<div><p>Hi Courtenay,</p>
<p>Thanks for getting back to me. As far as I understand, we are supporting logbook attachments (the LogTenCoreDataStore.sql) files, and other file formats are hosted by you. Here's an example of an attachment I am unable to properly download: See the .txt file in Comment #2 here: <a href="http://help.coradine.com/discussions/problems/208647-airport-changed">http://help.coradine.com/discussions/problems/208647-airport-changed</a></p>
<p>Cheers,<br>
Heather</p></div>Heather McCarthytag:help.tenderapp.com,2008-11-12:Comment/462034862018-11-09T20:51:07Z2018-11-09T20:51:07ZWhy can't I download attachments?<div><p>Hello again, just checking back in to see if I can get any insight or help with this? Still not able to download what seems to be any attachments that are uploaded with the attachment method that you host.</p>
<p>Thanks,<br>
Heather</p></div>Heather McCarthytag:help.tenderapp.com,2008-11-12:Comment/462034862018-11-14T16:33:50Z2018-11-14T16:33:50ZWhy can't I download attachments?<div><p>FYI, this seems to have been somewhat resolved. Previously, I would right-click on the file name and opt to "Download Linked File". This process was giving me the issues.</p>
<p>Now, it seems that I can right-click on the <strong>Download</strong> link beneath the file name and opt to "Download Linked File" without issue.</p>
<p>What changed?</p>
<p>Cheers,<br>
Heather</p></div>Heather McCarthy