Creating a new issue via email, duplicate email body text.

David's Avatar


19 Dec, 2008 03:11 PM

Tender appears to be creating duplicate entries on email of support issue / Problems / Discussion Area - Exceptional Support
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  1. 1 Posted by David on 19 Dec, 2008 03:16 PM

    David's Avatar

    Great, skitch embeds work nice! So yeah we currently use a little feedback form to send emails to a support gmail inbox and also publish that email address on the site.

    It's not too much bother to edit the email and strip out the duplicate (& signature info if we're publishing the discussion) but I would prefer if it wasn't there :) I tested out replying to the tender emails and it works fine.

  2. 2 Posted by Kyle Neath (Git... on 21 Dec, 2008 06:01 AM

    Kyle Neath (GitHub Staff) 's Avatar

    We're aware of this problem and have a fix in the works. I'll let you know when this gets resolved.

  3. 3 Posted by System on 21 Dec, 2008 06:02 AM

    System's Avatar

    This discussion was assigned to rick, on ticket 129.

  4. 4 Posted by System on 07 Jan, 2009 10:48 PM

    System's Avatar

    Ticket #129 was resolved by rick.

  5. 5 Posted by rick on 07 Jan, 2009 11:13 PM

    rick's Avatar

    We just deployed an updated Astrotrain that handles multipart payloads better. This should stop the duplicate bodies. The new version is not too far from supporting attachments either.

  6. rick closed this discussion on 07 Jan, 2009 11:13 PM.

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