Will the @yahoo.com email consider tender message as spam?

cathy.chen's Avatar

cathy.chen

09 May, 2019 08:18 AM

Hi Tender support team,

Recently we found that the customers using the @yahoo.com do not reply our message. Is it possible that the @yahoo.com email will consider the tender message as spam? Or our message never send to their email?
Below are the 3 customer's yahoo email address:
[email blocked], [email blocked], [email blocked]

Best
Cathy
NeuroSky

  1. Support Staff 1 Posted by Courtenay on 09 May, 2019 09:59 PM

    Courtenay's Avatar

    Hi Cathy, I have opened an investigation into this - sometimes yahoo or hotmail will aggressively block emails for no reason and we have to get it unblocked; but I am finding out if that’s the case now

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