We plan to utilize Tender as a forum (discussions) with articles (knowledge base). As such, we don't want the word "support" in the title of our Tender. How do I remove it?
Also, are there any other tips for utilizing Tender as a regular forum + articles?
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#1 Posted by Will on 28 Dec, 2010 05:47 PM
You can't remove the Support, it's appended to the title of the site. We will be removing that soon.
For the most part, Tender works just like a forum. The end user doesn't quite have the same views, such as what's new since their last visit. I think it would be best if we asked you for feedback about how it works as a forum. The landing page for Tender isn't forum focused, it's an overview of the Tender and an easy way to start a discussion. Areas like that can probably be improved upon down the road. The email integration is amazing for user communication/discussion though.
#2 Posted by Sean on 28 Dec, 2010 06:20 PM
My suggestion would be to:
Just my two cents. We're still trying to figure out if Tender is going to be a good fit. We use CustomerHub, which is how we discovered Tender.
#3 Posted by Sean on 28 Dec, 2010 08:32 PM
If we host it on our own server, we would have access to the code in order to make those changes, right?
#4 Posted by Amanda on 03 Jan, 2011 06:25 PM
Sean,
We don't currently offer a self-hosted version of Tender.
#5 Posted by Sean on 03 Jan, 2011 07:37 PM
How long should we expect to wait for the ability to change that?
#6 Posted by Hobson on 03 Jan, 2011 07:39 PM
Sean,
There are currently no plans to offer a self-hosted Tender, sorry.
Thanks and regards,
-hobson
Hobson closed this discussion on 03 Jan, 2011 07:39 PM.