Hello,
I wanted to know if it was possible to close a thread from further input / discussion, so that even the creator of the thread would not be able to post and "unresolve" the issue.
Thank you,
Mike@Shopify
Is it possible to permanently close / lock a thread but not delete it?
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#1 Posted by daniel on 18 Feb, 2009 11:23 PM
+1
#2 Posted by System on 19 Feb, 2009 04:35 AM
A Lighthouse ticket was created for this discussion
#3 Posted by Kyle Neath (Git... on 19 Feb, 2009 04:36 AM
Not yet, but definitely on our list as is split a thread functionality.
Keep in mind that threads do sort of autolock if they are marked as resolved. Once you resolve a thread, only support members and the original author can post issues (and reopen) the thread.
#4 Posted by daniel on 19 Feb, 2009 05:00 AM
Yeah but the original authors can (and will) come back and "unresolve" the issue by saying "thanks" or "btw... i have this completely different thing (that would deserve a new thread)", so even after splitting nothing prevents them to come back to the first thread and unresolving it, right?
#5 Posted by Kyle Neath (Git... on 19 Feb, 2009 05:19 AM
Not sure if you caught the first sentence, but we do still plan on adding a manual lock on threads.
#6 Posted by daniel on 19 Feb, 2009 05:36 AM
Great. I skipped the word "as" when i was reading the first sentence. Good stuff.
#7 Posted by mike on 29 Jun, 2009 06:16 PM
Hey, Any updates on this? This is a feature we would love to see soon.
Best, Mike @ Shopify
#8 Posted by Kyle Neath (Git... on 29 Jun, 2009 06:34 PM
No updates yet. It's still sitting in our new features queue.
#9 Posted by smorr on 01 Sep, 2009 04:42 PM
Still on the update list?
This and the ability to move a comment into its own discussion is pretty basic and pretty critical functionality.
Is there an ETA for this?
#10 Posted by Kyle Neath (Git... on 01 Sep, 2009 06:48 PM
No updates yet. Still on our list, but no work has been done towards it.
#11 Posted by smorr on 05 Jan, 2010 08:14 PM
I notice that this issue hasn't had any further discussion but the LH ticket is closed. Does this mean it is implemented and will be released soon or that it isn't going to happen or ????
#12 Posted by Will on 05 Jan, 2010 09:30 PM
At the moment, we don't have any form of locking feature on our roadmap. I'll bring your request back up with the team though.
#13 Posted by smorr on 07 Apr, 2010 04:21 AM
Hello
I notice that some discussions on Tenders own site, have the following:
Is this coming for for the rest of us?
#14 Posted by Will on 09 Apr, 2010 01:48 AM
Hey smorr, it's not really a feature. Depending on if you're logged in to tender or not, or communicating email, discussions can be reopened.
brandi closed this discussion on 23 Dec, 2010 06:11 PM.