Looking for love and and good time
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How are response times calculated?
See more..On your dashboard, the average response time is calculated by counting the time between a user's comment and a supporter's comment. Because we are talking about averages, outliers in a day can skew the average quite a bit.
Be aware that the calculation on your dashboard is different from the one you will see on the Reporting page. The dashboard calculates the time based on every time a user commen...
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mackk501 closed this discussion on 03 Mar, 2016 11:37 AM.