response time

Kim Hellemans's Avatar

Kim Hellemans

14 Mar, 2016 08:22 AM

Hello,

Is the response time of the paid version quicker that the trail version?
It seems we have to wait up to 30 + min before someone gets a reply

Thanks,
Kim

  1. Support Staff 1 Posted by brandi on 14 Mar, 2016 06:08 PM

    brandi's Avatar

    Hi Kim,

    No, there is no difference between the trial and the paid version, performance wise. You should not be experiencing a 30-minute delay.

    Can you please link to a discussion where you experienced the delay?

    Thanks,
    Brandi

  2. brandi closed this discussion on 24 Mar, 2016 06:14 PM.

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