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Is there a way to override the [email blocked] feature

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AssureSign Dev Team

30 Mar, 2016 01:44 PM

We use 1 discussion group to post announcements about upcoming changes.

One of the important announcements included that we were changing some return email addresses we use for system generated emails.
The post went out to everyone that subscribed, and is shown online, with
[email blocked] for every reference to these emails (even fake ones we used as examples).

Is there some way to override this via some markdown or some other means, else this particular communication is useless to our customers.

1. Support Staff 1 Posted by Courtenay on 30 Mar, 2016 03:29 PM

   

   This is unforunately one of those edge cases where people were really upset about email addresses leaking out into public discussions.

   The easiest workaround (and I see you tried a few already) is to embed email addresses in backticks (the tick to the left of 1, ` ) so it'd be like `[email blocked]`

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2. Support Staff 2 Posted by Courtenay on 30 Mar, 2016 03:30 PM

   

   Wait, I take that back. Looks like it's stripping those out too. Let me work on that for you.

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3. Support Staff 3 Posted by Courtenay on 30 Mar, 2016 04:53 PM

   

   Update: if you (support user) reply to a user in a private discussion it will not block the address. I'm investigating a way of overriding the announcement discussion too.

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4. 4 Posted by donald.kratt on 30 Mar, 2016 04:55 PM

   

   To get the post to look correct, we modified the strings to have html spans around them, like so

   <span>MyName</span>@<span></span><span>MyCompany.com</span>

   That addresses the current problem.
   That would not be ideal for those who subscribe to those posts, as I think the emailed content would contain the html.
   However, for the time being, this should do.

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5. brandi closed this discussion on 04 Apr, 2016 07:26 PM.