Restricting Knowledge Base pages to certain groups
Is it possible to restrict who can and cannot see various pages and content within the knowledge base? I have multiple groups of users who I'd like to see some pages but not others.
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Support Staff 1 Posted by Courtenay on 01 Jul, 2016 12:57 AM
Hey Rachel, we allow grouping customers into two further groups, 'beta' and 'important', where they can see content that no-one else can see. Typically this is used where a 'beta' group can see documents relating to unreleased features, or an 'important' user can see other ways of contact or escalation procedures.
brandi closed this discussion on 11 Jul, 2016 02:09 PM.