Knowledge Base
Our organization would like to host a page on our site that includes the top 10 most popular KB questions. Do you offer a widget or a way to pull it into our site w/o us having to just copy/paste content? My concern is that if we update KB, we'll have to remember to update our site. The better option is to just have a feed from KB.
Thanks!
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Support Staff 1 Posted by Courtenay on 29 Nov, 2016 07:41 PM
Hi, we don't currently have a way of measuring 'popular' KB articles.. what do you think the metric would be?
2 Posted by Sandra Miniutti on 30 Nov, 2016 08:39 PM
Hi Courtenay,
Probably based on the number of times people view the FAQ?
*From:* Courtenay [mailto:[email blocked]]
*Sent:* Tuesday, November 29, 2016 2:41 PM
*To:* [email blocked]
*Subject:* Re: Knowledge Base [Questions #16112]
Support Staff 3 Posted by Courtenay on 30 Nov, 2016 09:32 PM
Ah, we don't currently track those numbers within tender but you can add your own google analytics or other page-count tracking code. However, publishing tht data publically seems to be circuitous. I did a quick bit of research and it doesn't look like it's particularly easy to do for a non-developer :(
brandi closed this discussion on 14 Dec, 2016 04:53 PM.