Prevent certain users from accessing all categories
Hi,
Love it this tickets almost all the boxes.
One thing that stumps us is we sell several premium products & each has it's own private thread in our forum. No user can view this thread without first buying the product. But we also have a general questions which anyone can post to. Question is how can we prevent those non-customers from accessing all the premium product support?
Hope you can help! :)
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1 Posted by Rob on Oct 02, 2011 @ 10:47 PM
EDIT:
Alternatively is there any way to force a user to log in before they can view any discussions / articles?
2 Posted by Rob on Oct 02, 2011 @ 10:51 PM
Oops sorry feel like such a fool. Thought private was set to on but it was set to off.. * embarrassed*
3 Posted by Nicole on Oct 03, 2011 @ 03:26 PM
Robert -
Did you get your question answered? You can have private categories as well as making the entire site private.
Let us know if you have any other questions.
Thanks,
Nicole
Nicole closed this discussion on Oct 03, 2011 @ 03:26 PM.
Rob re-opened this discussion on Oct 03, 2011 @ 05:38 PM
4 Posted by Rob on Oct 03, 2011 @ 05:40 PM
Not quite. Private categories don't quite offer what we need.
We want to restrict the public from certain categories & only enable certain users access to create/view discussions.
Any ideas?
5 Posted by Amanda on Oct 03, 2011 @ 08:02 PM
Robert,
I am not sure if we offer what you are looking for. I might make sense for you to have a private Tender for members and a separate one for the general public.
6 Posted by Rob on Oct 03, 2011 @ 08:31 PM
Hm, yes although thats pretty expensive for us. We're an open source project (http://www.jigoshop.com).
We have 2 forums:
- Community forum which is free to access for all. - Support area for premium support members.
We then have several premium extensions & themes that we'd like to offer premium support for, but only for purchasers & only to the categories that relate to their purchase.
It could be that we're asking too much & it may be something we need to change our end business model wise. But i figured I'd ask as we have been desperately searching for a decent solution and think we found it with tender bar this premium support issue.
Out of interest what is the deal with you & open source projects asking for tender?
7 Posted by Amanda on Oct 03, 2011 @ 08:35 PM
We can provide a free open source account if you can link to your license. We wouldn't be able to offer you a free account for your premium services though as you charge for those.
8 Posted by Rob on Oct 03, 2011 @ 08:43 PM
That's cool I understand that, :)
We're still ironing out the kinks so wouldn't want this setting up just yet but you can check out the licence here:
http://jigoshop.com/licence/commercial-edition/
It's a wordpress plugin & so are licensed under the GPL v3 license.
What's the feature list like of the free open source account? Ie how many agents can we use ect?
9 Posted by Amanda on Oct 04, 2011 @ 06:47 PM
Robert,
The OS plan is equivalent to our Plus plan: http://tenderapp.com/plans/
Can you also link to your source code?
Also, if you want to move forward, I'll need to know the name of your Tender account.
10 Posted by Rob on Oct 04, 2011 @ 08:02 PM
This comment was split into a new private discussion: Prevent certain users from accessing all categories
Hey Amanda,
Hope you didn't have too much of a scare earlier! Good to see tender all back up and running again :)
You can view the bleeding edge source on github: https://github.com/jigoshop/jigoshop
As for names i still have a few things to figure out before i can definitely say we'll use tender. I'm letting the support guys try it out to see what they think atm but a few things that confuse me (not sure if this is going off topic feel free to split if so)
I need to create a link between my wordpress userbase & tenders. I know you can do that with your plugin on github (https://github.com/entp/wordpress-sso-plugin) but does that automatically create a tender account? If so. Is there any way we can enable/disable tender accounts based on whether or not they have a valid subscription?
Wordpress will know this but its more the question of if so can i disable their access to tender automatically?
Sorry for being a pain.
Amanda closed this discussion on Oct 06, 2011 @ 09:00 PM.
Rob re-opened this discussion on Oct 06, 2011 @ 10:04 PM
11 Posted by Rob on Oct 06, 2011 @ 10:04 PM
Hi Guys,
If we're eligible can you set up an Open Source tender for me? Can we call this Tender account 'jigoshop open' (guessing i can rename the title as i please?)
Thanks
Support Staff 12 Posted by Courtenay on Oct 06, 2011 @ 10:18 PM
We don't have any sort of complex ACL or permissions structure. So in
your wordpress, you just wouldn't provide a support link to people
without access.
The support link, that is, the SSO link, contains within it their
email, name, whatever else you want -- you have to generate and
encrypt this info. So in combination with a private site, they just
wouldn't see it.
Support Staff 13 Posted by Courtenay on Oct 06, 2011 @ 10:22 PM
We DO have a feature in the pipeline that enables a subset of users to
access a set of categories. We call it "important users" - basically,
you say "these categories are for important users only" and you flag
whichever users accordingly (can do it with SSO too). It wouldn't
allow for more than one set of categories -- users would be important,
or not important, and that's it. It's in development, but not on deck
for a deploy (we only plan for the next week or two). However, I'll
keep you updated with how it's looking.
On Thu, Oct 6, 2011 at 3:17 PM, Courtenay Gasking <[email blocked]> wrote:
> We don't have any sort of complex ACL or permissions structure. So in
> your wordpress, you just wouldn't provide a support link to people
> without access.
>
> The support link, that is, the SSO link, contains within it their
> email, name, whatever else you want -- you have to generate and
> encrypt this info. So in combination with a private site, they just
> wouldn't see it.
>
>
> On Thu, Oct 6, 2011 at 3:05 PM, robert.rhoades
> <[email blocked]>
> wrote:
>>
14 Posted by Rob on Oct 06, 2011 @ 10:52 PM
That's cool Courtenay, half the reason i like your app is because it's simple so i wouldn't want to force you into making a ACL just to satisfy a few specific needs.
I don't blame you only planning a few weeks ahead of time. It's very tricky marking out scope for releases I'm learning as I'm going along too!.
Thanks for the awesome support and if theres anything I can do to help let me know :)
Guessing you guys saw my original request?
15 Posted by Nicole on Oct 07, 2011 @ 04:46 PM
Rob -
You need to go to tenderapp.com and sign up for your account. Once you've done that let us know the name of your account and we'll put it on the OSS plan. You have a two week trial and no credit card is asked for on setup.
Thanks,
Nicole
Amanda closed this discussion on Oct 12, 2011 @ 07:06 PM.
Rob re-opened this discussion on Oct 17, 2011 @ 07:32 PM
16 Posted by Rob on Oct 17, 2011 @ 07:32 PM
Hey Nicole,
Can you make jigoshop.tenderapp.com a OSS account please? :)
The licence is here: http://jigoshop.com/licence/commercial-edition/
And source is here: https://github.com/jigoshop/Jigoshop
Thanks
17 Posted by Amanda on Oct 17, 2011 @ 07:43 PM
Rob,
I've put you onto an open source account.
18 Posted by Rob on Oct 17, 2011 @ 07:49 PM
Aw thanks Amanda! :)
19 Posted by Amanda on Oct 17, 2011 @ 07:52 PM
Aww shucks you're welcome Rob!
Amanda closed this discussion on Oct 17, 2011 @ 07:52 PM.