Does "Acknowledge update" affect everyone?

Luke Andrews's Avatar

Luke Andrews

15 Jun, 2009 03:05 PM

This isn't clearly explained anywhere. When you "Acknowledge update", does a ticket disappear from everyone's inbox, or just my own?

I would find the former more useful than the latter, but it seems like it's perhaps the latter?

  1. 1 Posted by rick on 15 Jun, 2009 04:12 PM

    rick's Avatar

    It disappears from the group inbox, Tender doesn't really have individual inboxes.

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