Is there a way to delete attachments?

Kevin Hoctor's Avatar

Kevin Hoctor

05 Aug, 2009 05:34 PM

I can't find a way to simply remove an attached file from a discussion without removing the related post. Is there any way to delete the file?

  1. 1 Posted by rick on 05 Aug, 2009 08:21 PM

    rick's Avatar

    What attachment? I'll remove it manually for you and see why we don't have this functionality. Seems obvious that we should include it :)

  2. 2 Posted by Kevin Hoctor on 05 Aug, 2009 08:39 PM

    Kevin Hoctor's Avatar

    It's the first entry on this private thread.

    I thought this would be a standard feature as well. Many of the documents posted by our customers need to be removed after inspection so personal information is not sitting on our help center. Thanks.

  3. 3 Posted by rick on 05 Aug, 2009 08:48 PM

    rick's Avatar

    I removed the asset for now. I'll give you a better answer about the
    actual deletion feature a little later today.

  4. 4 Posted by Kevin Hoctor on 05 Aug, 2009 09:19 PM

    Kevin Hoctor's Avatar

    Thanks for the quick service Rick!

  5. 5 Posted by rick on 06 Aug, 2009 06:00 AM

    rick's Avatar

    No problem. Also, just pushed the delete feature. We'll probably enhance it a bit so it doesn't refresh the discussion page, but at least now you can delete assets.

  6. rick closed this discussion on 06 Aug, 2009 06:00 AM.

  7. Kevin Hoctor re-opened this discussion on 06 Aug, 2009 04:47 PM

  8. 6 Posted by Kevin Hoctor on 06 Aug, 2009 04:47 PM

    Kevin Hoctor's Avatar

    Very fast service as usual. You guys rock!!!

    I gave you a bit of promotion on the upcoming MDN Show Episode 6 in the MacSB Year One segment that we just recorded. Scotty should be publishing it in the next week or so.

  9. 7 Posted by rick on 06 Aug, 2009 10:55 PM

    rick's Avatar

    Oh rad, thanks for that!

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