Automatic Assign of Tickets / Discussions

Connors's Avatar


08 Jun, 2018 05:54 PM

Is there a way to automatically assign Tickets / Discussions to specific Support User upon Creation?

  1. Support Staff 1 Posted by Courtenay on 11 Jun, 2018 12:14 AM

    Courtenay's Avatar

    Yes, you can do this in the discussion filters - just 'assign to queue' and find their name.

  2. brandi closed this discussion on 18 Jun, 2018 08:59 PM.

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