video content

Diana Aspillera's Avatar

Diana Aspillera

18 Nov, 2009 06:37 AM

Hi, eventually we plan to make a few screencasts in a support forum. For example we might put a series of videos on blip or vimeo and would want to embed them or something on a page in our helpdesk.
Is that possible with your service?

  1. 1 Posted by rick on 18 Nov, 2009 06:40 PM

    rick's Avatar

    We support flash in our FAQs right now. A future update to our FAQ system will give paying users a lot more flexibility in terms of special content they can add to the pages. Other pages of the site are not as configurable at the moment though.

  2. 2 Posted by Diana Aspillera on 18 Nov, 2009 07:28 PM

    Diana Aspillera's Avatar

    I think within FAQ would be fine. I saw another discussion regarding
    video embed (https://help.tenderapp.com/discussions/questions/305-video-embedding-video
    ) that shows one of your clients who is using the Flash route.

    Is there any reference you can point me to that explains how to do this?
    Thanks!

  3. 3 Posted by rick on 18 Nov, 2009 08:43 PM

    rick's Avatar

    Video services like Youtube/blip/Vimeo should have embeddable HTML
    code that you can just drop in your FAQ content. I haven't actually
    tried any of this, but (as you've seen) some of our customers are
    already doing this.

  4. Nicole closed this discussion on 04 Dec, 2009 10:49 PM.

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