Knowledgebase layout
Looks like the max number of articles displayed on the main page, under any section, is 5.
Is there a way to increase this?
Thanks,
Dave
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1 Posted by Will on 25 Nov, 2009 12:11 AM
At this point in time, it just shows the 5 most recent or 5 ordered articles. I'll make a note for some form of customization with our feedback list.
2 Posted by David LaDuke on 25 Nov, 2009 01:23 AM
Will,
OK, good to know. In the meantime, it would be very much appreciated if there were a way to remove the "View all" links from sections that have 5 or fewer articles. The fact that all sections have those links is confusing to the user - currently they have no idea whether they are seeing everything, or just a subset.
Hope this can be resolved soon.
Thanks!
Dave
3 Posted by rick on 25 Nov, 2009 06:12 AM
There has to be a limit though. If you have a lot of sections with 50 FAQ articles, the page would look pretty busy. I think one thing we can definitely do better though, is indicate that there are more FAQs available by showing the total count.
Nicole closed this discussion on 03 Feb, 2010 09:14 PM.