WordPress & bbPress forum, user import

Thad Allender's Avatar

Thad Allender

10 Mar, 2010 05:04 PM

We have an existing WordPress installation with tens of thousands of users containing different membership levels. We currently provide support in a private bbPress forum for users with specific membership levels.

A couple questions:

  1. Can we import our existing users into Tender? If so, how?
  2. Can we import our existing bbPress support forum questions into Tender? If so, how? This post seems to suggest that we can send a mysql dump for import. Is this still true?
  3. Once we get our users all synced up, I'm assuming that there will be no problems with syncing users using the Multipass approach when they initially log into our system. Correct?
  1. 1 Posted by rick on 10 Mar, 2010 06:21 PM

    rick's Avatar
    1. Not exactly... we're working on a generic import system for Tender. Since bbpress is a common system, just give us whatever format that it supports natively. We'll do the rest. Keep in mind that you may lose any extra data in bbpress. I don't know what it stores beyond name/email/etc. We'll let you know when we see the bbpress dump.
    2. Ditto.
    3. Nope, it shouldn't be a problem. Are you integrating from some other web app? Be sure to check out the FAQ on multipasses and the one on migrating multipasses.
  2. 2 Posted by Thad Allender on 10 Mar, 2010 09:38 PM

    Thad Allender's Avatar

    Okay. A few more questions:

    1. We offer all GPL products, but charge for support. When a paid user is logged into our site, the Support link appears in the main nav. When the user clicks Support, a new account is created in Tender (multipass approach) using his credentials from our site. Now, when a user unsubscribes, I'm assuming he will still be able to log into Tender. This is a problem for us. The only way I can think of solving this is to disable logins on the Tender side (eg: domain.tenderapp.com) and always force logins to occur from our app, which tracks and enables features for active/non-active members. What are my options inside Tender?

    2. Where do I send the mysql dump for bbPress?

  3. 3 Posted by rick on 10 Mar, 2010 11:18 PM

    rick's Avatar

    > Okay.  A few more questions:
    >
    > 1.  We offer all GPL products, but charge for support.  When a paid user is logged into our site, the Support link appears in the main nav.  When the user clicks Support, a new account is created in Tender (multipass approach) using his credentials from our site.  Now, when a user unsubscribes, I'm assuming he will still be able to log into Tender.  This is a problem for us.  The only way I can think of solving this is to disable logins on the Tender side (eg: domain.tenderapp.com) and always force logins to occur from our app, which tracks and enables features for active/non-active members.  What are my options inside Tender?

    You can fire off an API call to disable the user's login capabilities.
     Tender also has webhook support, so you can scan each incoming
    discussion and file them in `inactive` or `priority` queues depending
    on the user or content.

    > 2. Where do I send the mysql dump for bbPress?

    Just send it here. If it's too big, a free DropSend account will work
    fine. Or just throw it on S3 or somewhere that we can access it. Are
    passwords important? I'm sure bbPress performs some sort of one-way
    hashing, so that we can't get to the original password. If people
    will be accessing through your Support portal, this won't matter.

  4. 4 Posted by abc on 16 Aug, 2010 06:03 AM

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  5. Will closed this discussion on 16 Aug, 2010 08:00 AM.

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