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how do I get support emails to filter automatically into queues ?

Colin's Avatar

Colin

07 Jun, 2010 08:57 PM

I've asked this question as a problem ticket elsewhere regarding the best way that we saw, and been left hanging [https://help.tenderapp.com/discussions/problems/1774-filtering-by-q...], so thought I'd ask again as a question:

How do I get support emails to filter automatically into queues?

I'm sending emails from my feedback page, and can set any parameter necessary to have assign new topics to custom queues, but can't get it working. How? Please help ASAP!

Thanks,

  1. 1 Posted by Will on 07 Jun, 2010 09:25 PM

    Will's Avatar

    Hey Colin, I'll update from our original discussion. Sorry about the delay.

  2. Will closed this discussion on 18 Aug, 2010 10:15 PM.

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