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Reports per discussion category?

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Olga

05 Apr, 2013 03:58 PM

Hello!

Our Discussions have several categories: Questions, Problems, etc.

Is it possible to create reports of use per category of Discussion?

Right now the only reports I see are for all Discussions.

Thank you!

-- Olga.

1. Support Staff 1 Posted by brandi on 05 Apr, 2013 06:16 PM

   

   Hi Olga,

   Our CSV report contains everything, including a Category column which you could filter as you like using excel, etc. You can read more about the CSV report-and advanced CSV usage- here: help.tenderapp.com/kb/reports/the-csv-export.

   Let us know if you have any questions.

   Thanks!
   Brandi

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2. brandi closed this discussion on 05 Apr, 2013 06:16 PM.

3. Olga re-opened this discussion on 05 Apr, 2013 06:32 PM

4. 2 Posted by Olga on 05 Apr, 2013 06:32 PM

   

   Thank you very much! This worked for us.

   By the way, the following is less important, but still of interest --

   Is there automatic integration with Lighthouse for reports or for this CSV
   export?
   I noticed some Lighthouse information appeared on some of the Reports
   pages, but it does not seem to be present in the CSV export.

   Thank you. --Olga.

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5. Support Staff 3 Posted by Courtenay on 05 Apr, 2013 08:01 PM

   

   What sort of information are you talking about? What do you want to see?

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6. 4 Posted by Olga on 05 Apr, 2013 08:31 PM

   

   Is it possible to get statistics on number of lighthouse tickets created

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7. Support Staff 5 Posted by brandi on 08 Apr, 2013 05:32 PM

   

   Hi Olga,

   When you say statistics, what sort of stats?

   Thanks,
   Brandi

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8. 6 Posted by Olga on 08 Apr, 2013 05:38 PM

   

   HI Brandi,

   I think we are getting statistics directly from Lighthouse right now. Thank
   you. --Olga.

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9. Support Staff 7 Posted by brandi on 08 Apr, 2013 05:47 PM

   

   Ok, let us know if you have any other questions.

   Best,
   Brandi

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10. brandi closed this discussion on 08 Apr, 2013 05:47 PM.