How to insert an image and quote text.

Neville Franks's Avatar

Neville Franks

Jun 21, 2010 @ 01:00 AM

Hi, I've just discovered Tender and am trying to get a feel for what it has to offer and whether it meets my needs. So far I am very impressed. I have a support Forum which uses vBulletin and want more functionality and a better user experience.

So far I have two questions I am unable to find answers for.
1. How does a user upload & insert an image in a discussion.
2. How do you quote text from an earlier item in a discussion thread.
These are both commonly used in Forum software.

  1. 1 Posted by Neville Franks on Jun 23, 2010 @ 10:09 PM

    Neville Franks's Avatar

    My question seemed simple enough and I am concerned that after 4 days there is still no reply, which is very dissapointing. This is impacting on my decision whether to sign-up or not.

  2. 2 Posted by Will on Jun 23, 2010 @ 10:25 PM

    Will's Avatar

    Hey Neville. Sorry about the delay in response.

    We use markdown for text formatting, http://daringfireball.net/projects/markdown/syntax

    A user can upload an image using the file upload, which adds it as an attachment. You can embed an image link directly in a discussion using markdown (http://daringfireball.net/projects/markdown/syntax#img), but it must be uploaded somewhere else, like skitch or an image service.

    To quote text from an earlier thread, or portion of a conversion, you can use markdown to format a quote, which is done by adding > in front of the line.

    Hi, I've just discovered Tender and am trying to get a feel for what it has to offer and whether it meets my needs. So far I am very impressed. I have a support Forum which uses vBulletin and want more functionality and a better user experience.

    http://daringfireball.net/projects/markdown/syntax#blockquote

    I hope that helps. Let me know if you have any further questions.

  3. 3 Posted by Neville Franks on Jun 24, 2010 @ 09:39 PM

    Neville Franks's Avatar

    Thanks Will,
    It would helpful to add these to the 'Formatting Help' pop-up window. Or better still allow us customers to modify the 'Formatting Help' to best suit our users.

    Can an attached file be used as an image link? ie. Is the URL available for the attachment.

    Neville

  4. 4 Posted by Will on Jun 24, 2010 @ 10:15 PM

    Will's Avatar

    An attached file cannot be used as an image link, as it has to processes in the ticket after uploading, that can take up to a few minutes depending on how the load is on the servers.

  5. 5 Posted by Neville Franks on Jun 24, 2010 @ 10:53 PM

    Neville Franks's Avatar

    OK. The ability to upload and embed an image in a discussion would be most welcome.

  6. 6 Posted by Will on Jun 24, 2010 @ 11:26 PM

    Will's Avatar

    Hopefully in the future we'll be able to automatically generate sizable views from uploads or implement an embed feature. Thanks for the feedback.

  7. Neville Franks closed this discussion on Jul 05, 2010 @ 10:31 AM.

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