Theme Roller

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Connors

10 Apr, 2013 05:14 PM

Is the Theme Roller / Option available to all plans? While we can make edits using the Tender Themes, it won't save what we put in.

  1. Support Staff 1 Posted by brandi on 10 Apr, 2013 07:09 PM

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    Hi,

    Themes are available on all plans, including Core. Which browser are you using? Do you get any message after saving?

    Thanks,
    Brandi

  2. 2 Posted by Connors on 10 Apr, 2013 07:23 PM

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    Firefox 19 on a Mac.

    Nothing Happens. Try to update or Apply but no changes.

  3. Support Staff 3 Posted by brandi on 10 Apr, 2013 07:27 PM

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    Ok, we'll take a look.....are you attempting to update to a pre-made theme, or picking your own colors?

  4. 4 Posted by Connors on 10 Apr, 2013 07:28 PM

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    Taking the Default and modifying to our color scheme.

  5. Support Staff 5 Posted by brandi on 10 Apr, 2013 07:33 PM

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    And your clicking on Apply to save? Can you try updating to Firefox 20?

  6. 6 Posted by Connors on 10 Apr, 2013 07:46 PM

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    Didn't seem to help.

    Maybe I am doing it wrong.

  7. Support Staff 7 Posted by brandi on 10 Apr, 2013 07:54 PM

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    After selecting your colors, are you clicking on Apply? See attached.

  8. 8 Posted by Connors on 10 Apr, 2013 07:56 PM

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    Yes. But nothing happens. While the colors change on the screen, once I
    refresh it goes back to the default blue.

  9. Support Staff 9 Posted by Courtenay on 10 Apr, 2013 07:57 PM

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    If you're using the default theme, you need to click 'duplicate' and then "apply this theme".

  10. 10 Posted by Connors on 10 Apr, 2013 08:05 PM

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    Nice. What I didn't do was 'Update' the Duplicate before I applied it.

    Step One: Duplicate
    Step Two: Change Colors > Click Update
    Step Three: Apply

  11. brandi closed this discussion on 10 Apr, 2013 09:15 PM.

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