Theme Roller
Is the Theme Roller / Option available to all plans? While we can make edits using the Tender Themes, it won't save what we put in.
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Support Staff 1 Posted by brandi on 10 Apr, 2013 07:09 PM
Hi,
Themes are available on all plans, including Core. Which browser are you using? Do you get any message after saving?
Thanks,
Brandi
2 Posted by Connors on 10 Apr, 2013 07:23 PM
Firefox 19 on a Mac.
Nothing Happens. Try to update or Apply but no changes.
Support Staff 3 Posted by brandi on 10 Apr, 2013 07:27 PM
Ok, we'll take a look.....are you attempting to update to a pre-made theme, or picking your own colors?
4 Posted by Connors on 10 Apr, 2013 07:28 PM
Taking the Default and modifying to our color scheme.
Support Staff 5 Posted by brandi on 10 Apr, 2013 07:33 PM
And your clicking on Apply to save? Can you try updating to Firefox 20?
6 Posted by Connors on 10 Apr, 2013 07:46 PM
Didn't seem to help.
Maybe I am doing it wrong.
Support Staff 7 Posted by brandi on 10 Apr, 2013 07:54 PM
After selecting your colors, are you clicking on Apply? See attached.
8 Posted by Connors on 10 Apr, 2013 07:56 PM
Yes. But nothing happens. While the colors change on the screen, once I
refresh it goes back to the default blue.
Support Staff 9 Posted by Courtenay on 10 Apr, 2013 07:57 PM
If you're using the default theme, you need to click 'duplicate' and then "apply this theme".
10 Posted by Connors on 10 Apr, 2013 08:05 PM
Nice. What I didn't do was 'Update' the Duplicate before I applied it.
Step One: Duplicate
Step Two: Change Colors > Click Update
Step Three: Apply
brandi closed this discussion on 10 Apr, 2013 09:15 PM.