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SSO-less KB access?

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eric.case

03 Aug, 2010 06:03 PM

Hey gang,

Wondering if there's a way to enforce SSO logins for Discussions, yet still let non-logged-in visitors view KB/Help content?

(Rdio just launched today, and we want forum posts to still be tied to rdio.com logins, but would like for FAQ/KB content to be visible without a login)

Thanks,
-Eric

1. 1 Posted by Will on 03 Aug, 2010 06:16 PM

   

   Hey Eric. I'm still trying to wrap my head around this one a little. We deployed some SSO changes last weekend that alter the functionality a bit.

   The login link kicks back to SSO and the create profile form is disabled, but if the user isn't logged in they can still view everything, including the kb, and post anonymously with forms. If they click the login link, their redirected back to rdio to login.

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2. 2 Posted by Eric Case on 03 Aug, 2010 06:39 PM

   

   Ah ok. Then I think what I'm asking for is, the ability to not have a login
   wall in front of KB/FAQ content, yet still have one in front of Discussions.

   That make sense?

   -Eric

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3. 3 Posted by Will on 03 Aug, 2010 09:02 PM

   

   So you don't want anyone to be able to read or write to the support/forum side of things without loggin in? But want the kb area to be public.

   We changed the SSO stuff to basically force SSO, so users can't create separate Tender profiles. Now that rdio is public, I just figured you'd open up your Tender for that.

   The main support URL in your footer uses multipass I think, so it fails if I'm not logged in. Pretty easy fix on your end though, for if they're logged in or not.

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4. 4 Posted by Eric Case on 04 Aug, 2010 07:44 PM

   

   Looks like it's working fine -- thanks for your help.

   -Eric

   On Tue, Aug 3, 2010 at 2:04 PM, Will <
   [email blocked]<tender%[email blocked]>
   > wrote:

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5. Nicole closed this discussion on 04 Aug, 2010 08:29 PM.