"Start a Discussion" button

rfusaro's Avatar

rfusaro

04 Jun, 2013 06:53 PM

Can you change what this button says? We'd like to change it to say "Open a Ticket"

Thanks~

  1. Support Staff 1 Posted by brandi on 04 Jun, 2013 08:21 PM

    brandi's Avatar

    Hi,

    If you go to tmfs.tenderapp.com/settings/customize you can see the various options available for editing the site. While I do not think that specific text is editable in our system, if you have someone on your team that is good with CSS they may be able to overwrite it with different text.

    Let us know if you have any questions.

    Thanks,
    Brandi

  2. brandi closed this discussion on 04 Jun, 2013 08:21 PM.

  3. rfusaro re-opened this discussion on 04 Jun, 2013 08:38 PM

  4. 2 Posted by rfusaro on 04 Jun, 2013 08:38 PM

    rfusaro's Avatar

    I don’t have “customize” under my settings…

    I have site settings, appearance/text, ticket tracker, echo templates, discussion filters, activity filters, knowledge base set up

    From: Brandi [mailto:[email blocked]]
    Sent: Tuesday, June 04, 2013 3:21 PM
    To: Raginn Fusaro
    Subject: Re: "Start a Discussion" button [Questions #8544]

  5. Support Staff 3 Posted by brandi on 04 Jun, 2013 08:41 PM

    brandi's Avatar

    Sorry, it's under the Settings -> Appearance and Text. The url I gave you is the landing page.

    I believe we are moments away from completing a KB with the code. Hang tight.

  6. 4 Posted by rfusaro on 04 Jun, 2013 08:43 PM

    rfusaro's Avatar

    Awesome…let me know when available! Thanks~

    From: Brandi [mailto:[email blocked]]
    Sent: Tuesday, June 04, 2013 3:42 PM
    To: Raginn Fusaro
    Subject: Re: "Start a Discussion" button [Questions #8544]

  7. 5 Posted by Nicole on 04 Jun, 2013 09:36 PM

    Nicole's Avatar

    Since you have customization as part of your account, if you put the following in the Custom Javascript field of your account settings, under appearance and text, you'll be able to change the wording for that button.

    if ($$) { var el = $$('.bigbutton-newissue a')[0]; if (el) { el.innerHTML = "Open a ticket <span>+</span>"; } }
    

    You might still want to adjust things with your custom stylesheet, but hope this helps.

    Thanks,
    Nicole

  8. 6 Posted by rfusaro on 04 Jun, 2013 11:16 PM

    rfusaro's Avatar

    That worked. Thank you!

    From: Nicole [mailto:[email blocked]]
    Sent: Tuesday, June 04, 2013 4:37 PM
    To: Raginn Fusaro
    Subject: Re: "Start a Discussion" button [Questions #8544]

  9. brandi closed this discussion on 04 Jun, 2013 11:24 PM.

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